We have 3 different methods of cleaning available to us (encapsulation, bonnet, and hot-water extraction [HWE]). For residential carpets we recommend truck-mounted HWE for 3 reasons: 1) an EPA study proving truck-mounted HWE was safest for indoor air quality because all of the bacteria that can be in a dirty carpet is removed to the outside of the home, 2) the carpet manufacturers have done studies proving carpets properly maintained with HWE last longer. Due to the those findings, most major manufacturers specify the consumer should have their carpet cleaned with HWE every 12-18 months. New carpet warranties can become void if carpet is not cleaned a minimum of every 24 months, 3) We at Universal Carpet Systems believe HWE cleans much better and deeper than any other method available today—meaning our customers are happy and remember us the next time they need us.

The importance of having Institute of Inspection Cleaning and Restoration Certification (IICRC) cannot be understated—it assures you of trained, experienced technicians on every job. IICRC certified firms are required to use certified employees to handle your cleaning needs. In addition to being certified by the industry’s most widely recognized and accepted certification program, all our technicians attend IICRC-accredited continuing education and training programs. At Universal Carpet Systems we invest a significant amount of time and money in training and equipment to ensure we perform the highest standards of work.